This Privacy Policy (“Policy”) describes how Unified Systems LLC, along with its parent companies, subsidiaries, and affiliated entities, may collect, use, and share information obtained through our website and any other websites or applications that link to this Policy.
This Policy does not apply to third-party websites that may be accessed through links on our sites. Unified Systems LLC is not responsible for the privacy practices of third-party websites, and users are encouraged to review the applicable privacy policies of those third parties.
Any processing of data on behalf of healthcare clients is governed by the terms of our agreements with those clients, which may include Business Associate Agreements (BAAs), as required under the Health Insurance Portability and Accountability Act (“HIPAA”)
“Personal information” means any information that can be used to identify you. The types of personal information we collect depend on how you interact with us. We may collect information in the following ways:
Information You Provide Directly
We collect information that you voluntarily provide to us, such as when you complete forms on our websites (including our chatbot), request information or services, participate in surveys, or contact customer support. Depending on your interaction, this information may include your name, practice or organization name, mailing address, email address, telephone number, and user type (such as patient, provider, or partner).
If you maintain an account with us, we may also collect login credentials such as your username, Practice ID, or other account identifiers. Additionally, if you visit our offices or attend in-person events, we may collect limited health, travel, or related information to help protect the health and safety of our employees, clients, guests, and the public.
Information Collected Automatically
When you access our websites, we may automatically collect certain information about your device and usage through cookies and similar technologies, as described in the Cookies and Automated Data Collection Technologies section below. This information may include your IP address, approximate geolocation, browser type and version, device type, mobile device identifiers, and information about how you navigate and interact with our websites, such as mouse movements, clicks, scrolling activity, and keystrokes.
Information from Other Sources
We may receive information about you from third-party sources, including lead generation providers, social media platforms, business partners offering co-branded services, or other publicly available or lawful sources. We may also receive information from other users of our services.
We may use your information for the following purposes:
To respond to your requests and provide information, products, or services you have requested.
To operate, maintain, and improve our services, including optimizing website functionality and understanding user interests and engagement.
To develop new products and services, including through surveys, feedback, and research activities.
To identify and authenticate users, including determining whether you are an existing customer, user, or prospective client.
To support cross-device and cross-context usage, allowing us to associate activity across multiple devices or browsers to improve your user experience.
To communicate with you, including sending service-related messages, newsletters, marketing communications, invitations, announcements, or awareness campaigns.
To maintain security and integrity, including fraud prevention, system monitoring, and internal compliance obligations.
To protect health and safety, including safeguarding our personnel, clients, guests, and the public.
For other purposes disclosed at the time of collection, or for other legitimate business purposes consistent with the context in which the information was collected.
We may also use information that does not identify you, or that has been aggregated, anonymized, or de-identified, for any lawful purpose, except where restricted by applicable law.
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Expand it into a full privacy policy with retention, sharing, and rights sections
Information we collect may include your name, email address, IP address, and information contained in our customer records, such as mailing addresses and telephone numbers. We may also collect information related to the services you access or request through our website, as well as information about how you interact with and use our website.
In addition, we may collect general location information derived from your IP address.
We may use the information we collect to provide, operate, maintain, and improve our services. This includes identifying and authenticating users and enabling cross-browser or cross-device tracking when multiple browsers or devices are used, which may allow us to associate related accounts or profiles to improve user experience.
We may also use your information to communicate with you, including sending emails, invitations, newsletters, and other service-related or informational communications. In addition, information may be used to maintain the security and integrity of our website, protect the health and safety of our systems and users, and support compliance with legal and operational requirements.
Information that does not identify you, including aggregated, anonymized, or de-identified data, may be used for any lawful purpose, except where prohibited by applicable law.
This Policy does not apply to third-party websites that may be accessed through links on our sites. Unified Systems LLC is not responsible for the privacy practices of third-party websites, and users are encouraged to review the applicable privacy policies of those third parties.
Any processing of data on behalf of healthcare clients is governed by the terms of our agreements with those clients, which may include Business Associate Agreements (BAAs), as required under the Health Insurance Portability and Accountability Act (“HIPAA”)
The information we collect is governed by United States law. If you access the Unified Systems LLC website from outside the United States, please be aware that U.S. data protection and privacy laws may differ from those in your country of residence.
By using the Unified Systems LLC website, you consent to the transfer, processing, use, sharing, and storage of your information in the United States, as described in this Privacy Policy.
We reserve the right to update or revise this Privacy Policy at any time, at our discretion. Any changes will be effective as of the “Last Updated” date indicated in this Policy. Your continued use of the Unified Systems LLC website after any changes are posted constitutes your acceptance of those changes.
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